Voyages Flammang S.à r.l. is looking for an Administrative Assistant to strengthen its Diekirch travel agency.
(CDI - M/F)

Embark on an exciting adventure with Voyages Flammang !

Do you dream of a job that combines a passion for travel, expertise and a family atmosphere? At Voyages Flammang, we're much more than just a travel company. We're a real family, with 13 branches all over the country, plus one in Belgium. With over 70 years' experience, we do our utmost to fulfill our customers' ultimate wish: to turn their travel dreams into dream journeys.

Our secret? A team of almost 100 passionate, dynamic and highly competent employees who share the same corporate philosophy. Together, we combine our high-level professional skills with a boundless passion for tourism to provide our customers with the best possible advice and contribute to the ongoing development of our company.

We are currently looking for an Administrative Assistant to support our travel consultants in the management of post-booking files.

Your role:

As an Administrative Assistant, you will play an essential role in ensuring the administrative follow-up of customer files after booking by our Travel Consultants. Your tasks will include :

- Management and follow-up of customer files (verification of documents, payments, booking confirmations, etc.).
- Issue and dispatch travel documents (tickets, vouchers, insurance, etc.).
- Coordination with suppliers and partners to ensure the smooth running of services.
- Processing changes and cancellations in accordance with current procedures.
- Handling customer calls and e-mails for all administrative matters.
- Updating internal databases and management systems.

Your profile:

- You have a degree in administration, management or tourism.
- You have professional experience in a similar position.
- You are familiar with office automation tools and management software (knowledge of Amadeus, Toma, Iris+ would be an asset).
- You are organized, rigorous and have an excellent eye for detail.
- You have good interpersonal skills and the ability to work as part of a team.
- You have good language skills in Luxembourgish, French, English and German.

What we offer:

- A part-time, permanent contract, with flexible working arrangements.
- A salary commensurate with your professional qualifications.
- A pleasant and stimulating working environment.
- Opportunities for training and development within the company.

Ready to take off? If this sounds like you, and you'd like to join a young, dynamic team, send us your application (CV and covering letter) by e-mail to jobs@flammang.lu or via this advert.

Join us to create extraordinary journeys and make our customers' dreams come true!